Managing Challenges & Conflicts

About the Course

At a glance:

This interactive course provides practical models and tools to navigate conflict with confidence, improve communication, and turn challenges into opportunities for stronger collaboration and leadership.

Course Insight:

In today's dynamic work environments, challenges and conflicts are inevitable. This highly interactive session equips participants with the insights and practical tools to navigate difficult situations with confidence and clarity. Through a mix of theory, self-awareness, and applied practice, participants will learn how to address tensions constructively and foster healthier communication and collaboration.

What You’ll Learn:

• Leary’s Rose – Understand behavioral dynamics and how to shift interaction patterns to reduce tension
• Ofman’s Core Qualities – Recognize how personal strengths can become pitfalls and leverage them constructively
• RCER Model (Recognize, Clarify, Express, Resolve) – A practical framework for navigating and resolving conflict
• DISC Styles – Gain insights into different communication styles and how to adapt for better collaboration

Key Outcomes:

By the end of this session, participants will be able to identify their own and others' behavior patterns during conflict, communicate assertively and constructively in challenging situations, turn potential conflicts into opportunities for growth and understanding, and apply practical models

Course details

Date and time(s):

• Thursday Sept 25, 9:00-15:00

Location: Mr.Tươi - Cafe & Juice Bar Vegetable

Sessions: 2 sessions of 3 hours each (2 module)

Trainer: Thijs Van Loon

Language: English

Price:

• Free for everyone in September!
• Free for new member signups

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